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    Where can I find the best rates?

    Our best rate guarantee and promotions are available at or via our Reservation Department. Contact us by phone on +612 8823 8888 or by e-mail at

    What are the services and facilities offered?

    Fraser Suites Sydney offers a full range of facilities and services including fully-equipped gym, heated swimming pool, and sauna and spa. For a comprehensive list of our facilities, please visit

    Are there fitness facilities provided?

    Yes, we have a 24/7 fully-equipped gym and a heated indoor pool.

    Is internet access provided?

    Complimentary wifi access is available throughout the property

    What is the check-in time?


    What is the check-out time?

    The check out time is at 11:00. Should you like to request for a late check out, kindly check with our Client relations executive.

    What time is breakfast served and what's the cost?

    Breakfast is served from 6:30 - 10:30 AM on Weekdays and 7:00 - 11:00 AM on Weekends at our all-day dining restaurant.
    The rate for full buffet breakfast is $33 per adult and $14 per child.

    What are the available dining options?

    Regents place shopping precinct is directly behind our hotel and we direct access through level 10 of our hotel grants you access to a variety of authentic cuisines. Alternatively some great restaurants are located at Darling Quarter/ Harbour, a short 10 minute walk away.

    Are laundry services provided?

    We have laundry facilities in all of our Serviced Apartments, except the Studio Deluxe rooms. However, Laundry and Dry cleaning is available at an additional cost.

    What are the type of beds provided?

    We have the choice of Single, Queen and King. *Subject to availability

    Are baby cots and extra beds available?

    Baby cots are free of charge and extra beds are charged at AUD65 and are subject to availability.

    Are newspapers provided?

    Yes we do, complimentary to all our guests.

    Are the residences disability-friendly?

    Yes, some of our One Bedroom Deluxe rooms are wheelchair accessible and feature wheelchair facilities in room.

    Is on-site parking available and what is the cost?

    Parking is available directly underneath the hotel and carries an additional charge of $52 per night for self parking or $62 per night for valet parking.


    What is the reception operating hours?

    The reception, concierge and security services are 24/7.

    Is it possible to store my luggage at the hotel before check-in?

    Yes, you may leave your luggage with our concierge.

    Is airport shuttle service provided?

    Yes we can arrange a shuttle bus service to and from Sydney Airport

    How do I get to the hotel?

    There are various transport options within walking distance of Fraser Suites Sydney. Town Hall station is 2 minutes walk, a bus stop is directly behind our hotel. Alternatively a shuttle bus or private car can be arranged for you. A taxi from the airport to Fraser Suites Sydney will cost about $40. A train from the airport will take approximately 20 minutes and will cost $16.50. Alternatively a shuttle bus or private car can be arranged for you.

    Are there any recommended attractions in Sydney?

    For a list of nearby attractions: Please also drop by to our concierge desk for some great tips on what to do whilst you’re in Sydney.

    Are there any recommended shopping destination?

    QVB is a 5 minutes walk, Westfield Sydney and Pitt Street Mall is a 10 minute walk.

    Where is the closest bank, ATM and exchange office located?

    We have a variety of Banks and ATM's within 5 minutes walking distance

    What is the cancellation policy?

    To avoid incurring cancellation charges, cancellation requests must be received 24 hours prior to arrival.

    What is the maximum number of guests allowed in each residence type?

    Each apartment covers the following number of guests:
    Studio Deluxe Room: 2 guests
    1 Bedroom Deluxe and 1 Bedroom Executive: 3 Guests
    2 Bedroom Suites: 5 Guests
    Rollaway beds are available at an additional cost of AUD65.
    Kindly contact our reservations department for further requests or clarification.

    Are pets allowed?

    Unfortunately, pets are not allowed.


    We have parking available beneath the hotel, there is a fee of $52 per night.  Only an 11 minute walk from Darling Harbour & a 5 minute walk from Queen Victoria Shopping Mall, Fraser Suites Sydney is easily accessible from anywhere in Sydney.

    If you are coming via public transport, we recommend -

    • Getting on the City Circle Line (view timetable) & head to Town Hall Railway Station
    • From the Town Hall Railway Station, Fraser Suites Sydney are only a 240 metre walk

    Get directions to Fraser Suites Sydney.

    If you happen to get lost, please give our friendly reception a call on 02 8823 8888.